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  • The sustainable brand on demand: Alohas.

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  • Backpacks

    Indispensable for your travels, everyday life, work and your peace of mind.

  • Sunglasses

    The quality of the lenses, the style of the frame, we travel the world for pieces like these.

  • Fragrances

    Enter a world of perfumes, mental journeys and dreams. Let yourself go.

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CUSTOMER CARE

OPEN 24/7 - CLICK FOR DETAILS

Our virtual shop is always open.
Here at Blog don't Lie we are constantly looking at ways to improve our communication and have recently extended our opening hours to deal with more requests than ever before. For any queries please visit the Contact Us page at the bottom of our website or direct these to team@blogdontlie.it. You can also contact us at +39.0303454483 if you would prefer to talk to a member of our dedicated team with lines open from 09:30 – 12:00 and 15:30 - 19.30. We aim to respond to email requests within 2 hours of being sent however please note that this can take slightly longer if sent after 22:00 (Monday to Friday) and 18:00 (Saturday to Sunday).

 

ORDER BY 1PM - SAME DAY DISPATCH

ITALY  DELIVERY

In Italy, shipping is free for orders over 50€

Orders received before 1pm Monday to Friday will generally be shipped the same day with a 48 hour dispatch period and will be delivered in an estimated 3-5 working days. Orders received at the weekends will usually be shipped on a Monday with the exception of a Bank Holiday weekend when Tuesday dispatch will apply.

If this is not possible for example an error has taken place when you have tried to pay, or an item is out of stock, you will be notified via email or a phone call.

 

EUROPE & WORLDWIDE DELIVERY

We currently ship items to a variety of countries within the EU at a rate of Euro 20, in Swiss at a rate of Euro 35, in UK at a rate of Euro 35 and the rest of the world at a rate of Euro 55. With countries outside of the EU parcels will usually be delivered within 7-10 working days, but on the odd occasion parcels can be held in customs and this can cause some delays.  We are not responsible for any imports charges that may be payable by the recipient of the parcel, unfortunately we have no control over these charges. Please note that there may me additional charges on large Worldwide orders which can be seen at the checkout stage.

All orders placed before 13.00 (GMT) will be dispatched the same day with orders placed after this being dispatched the following day. All orders are fully tracked with DHL or UPS Contactless on Demand delivery.

When will you be charged?

Your card will be debited as soon as you place the order. Should for any reason we are unable to supply any item we will first call to see whether or not you would like an alternative or offer a full refund to your debit/credit card.

Delivery Address

Your delivery address must be the same as on the credit card statement for the first order. Once this address is verified an alternative delivery address may be added i.e. place of work.


Our shipping partners are:

Collection of the purchase at our shop:

It is possible to buy online on our site and collect the purchase in the store by choosing the appropriate option in the cart. We invite the customer to come to the shop after 24 hours from the order placed and with a valid identity document of the person who placed the order.

REFUND

- You can return or exchange your products within 14 days after the delivery, obviously in their original condition with all tags attached and in their original packaging to ensure they are adequately protected in transit. We won't be able to accept any returns where postage labels, stamps or similar have been applied directly to the product packaging.
- You must contact us for authorisation before returning any items sending an email to erressepro@gmail.com
- The return/exchange costs are covered by the customers who have to provide the tracking number and the name of the shipping service you used with link to track the parcel, within 14 days after approval of your return request.
- Returned items that have been subject to a free shipping offer will have our delivery cost deducted from the amount refunded.
- All refunds exclude postage costs, as agreed in our terms, unless a mistake has been made by us. We can only refund to the card/payment method used for purchase.
 - If any stuff will be refused due to customs charges higher than expected, we'll have to deduct from your refund any costs we incur.

STORE

Via Michelangelo Buonarroti 4

25030 Pompiano Brescia Italy

 

Store opening times:

Tuesday - 09.30-12.00 | 15.30-19.30

Wednesday - 09.30-12.00 | 15.30-19.30

Thursday - 09.30-12.00 | 15.30-19.30

Friday - 09.30-12.00 | 15.30-19.30

Saturday - 09.30-12.00 | 15.30-19.30

Sunday & Monday - CLOSED

 
Sundays in December store is open from 3pm to 7pm